Frequently Asked Questions

  • Physiotherapists treat a wide variety of conditions. In our clinics we specialise in injuries or conditions affecting the muscles, tendons, ligaments, joints and nerves. This includes spinal problems, sports injuries, sprains, strains and trapped nerves.

  • No, you do not need a referral from a GP or Consultant. We can liaise with your GP if a medical assessment is appropriate. For example, we would write a letter with your consent expressing our concerns and recommending investigations such as blood tests or X-rays.

  • We are recognised by all major insurance companies, but you must contact your insurer to find out about the particular details of your personal policy.

  • Your first appointment lasts up to an hour. This will include taking a history of your condition, a thorough physical examination of the problem area and treatment. There is also time for you to ask questions.

  • Everyone's condition differs and the severity and duration of your symptoms will depend on how many treatments you require and how you respond once treatment has started. This will be discussed with you at your first appointment. In some cases only one or two treatments are required as we provide a home exercise regime and strongly encourage self-management.

  • Depending on what your condition requires we use a variety of manual therapies, shockwave therapy, electrotherapy, acupuncture, strengthening exercises and stretches.

  • We can refer you privately for an MRI scan or ultrasound scan. The reports will come back to the clinic for us to discuss the findings with you.

  • You may request to see a particular physiotherapist and as we believe in continuity your treatment will always be scheduled with them.

  • All of our physiotherapists are members of The Chartered Society of Physiotherapy (CSP), they are also registered with the Health and Care Professions Council (HCPC). Individual Physiotherapists have further specialised qualifications i.e. members of the Acupuncture Association of Chartered Physiotherapists (AACP).

  • We offer a home visiting service for patients who are unable to attend the clinic, typically due to mobility difficulties. However, there may be many reasons a home visit is more appropriate. Please contact the clinic to discuss your individual needs with one of our physiotherapists.

  • We accept cash, cheques, debit cards and bank transfers.